Name of Complainant | |
Date of Complaint | June 29, 2023 |
Name(s) of companies complained against | Aditya birla housing finance |
Category of complaint | Banking |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I have taken a Housing Loan of Rs. 2500200 in the month of February 2022 on semi fixed interest rate for the period of 20 years. As per the sanction letter, it is agreed for rate of interest 6.50% (fixed) upto 84 months from the date of first disbursement. However the interest rate is changed to 9% with effective 03rd April 2023 with reason as “Aditya Birla Housing Finance Limited loan account could not be funded under the National Housing Bank (NHB) refinance assistance scheme”.
I have raised this complaint several time with Aditya Birla over customer support and email however they have not changed home loan interest rate to 6.5% as initially promised. Till date no action has been taken and I have to pay high interest.
I request you to please investigate this matter and take necessary action.
This issue is now resolved. Aditya Birla Housing Finance have acknowledge the complaint and the revised the interest rate to 6.5% as promised.
Many thanks.