Additional SMS charges in September Bill

Name of Complainant Ishank Shrivastava
Date of ComplaintOctober 1, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ishank Shrivastava:

This mail is in regards to the additional amount of 330 INR added in my monthly bill for the month of September 2020 as SMS charges. This has become a continuous trend as last month also I paid an additional amount for services which I haven’t availed. Would request you to adjust the amount in my bill so that I can pay it on time and continue my relationship with you. I had raised a concern yesterday with reference no. 31-3408236393207 but it hasn’t been resolved. It has been 3 days since I have raised a complaint with no resolution.

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Additional SMS charges in September Bill

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