Additional payment charges for international roaming

Name of Complainant Laxminarayana Upadhya
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Laxminarayana Upadhya:

I have been using airtel services for years and paying bills without any dealys. Its been three years i move dto US and i have been using airtel services to recive the sms. My package is only to recive SMS where monthly charges around 499. For the month of April airtel has sent me a socking bill of 17,000 INR updating I have used international roaming service. And in adddition until May 19th I was reciving charges for daiy pack 649 INR which I have mutiple times to stop it. Airtel team acklondged and not resolve dthe issue until now. I did use the roaming service by accpeting one of the three days call due to pandamic help but after that I havent which I have told them mutiple times including to stop daily charges. This is nver taken care and I am afraid now they will add penatly not paying the bills on time. plase help further

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Additional payment charges for international roaming

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