Additional convenience fee without using the facility for paying in full

Name of Complainant Anjali
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Anjali:

Hi

I use Flipkart paylater facility n without fail pay the very next month without delay. As this month I’m facing financial crunches i thought please mind i only thought tonuse their emi option. I had used 4611rs. I decided to pay 2000 this month n the rest in July.. So the transaction was successful for 2002 but i then changed my mind as i never default on my payment i paid the rest in 10 mins.. So when i chech the transaction they have charged me 240 convenience fee. I did not even use that facility and on top the cuatomer service all dumb people talking nonsense

Image Uploaded by Anjali:

Additional convenience fee without using the facility for paying in full

Leave a Reply

Your email address will not be published. Required fields are marked *