Activation of my BB & Landline

Name of Complainant Uttam Kumar Rout
Date of ComplaintOctober 25, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Uttam Kumar Rout:

Hi Team

I am following up with Airtel from past one month for my BB & Landline connection, but still I am not getting resolution from your team. Every time they are playing with some stories.
Here are few details:
Please find my BB & LL details, which I asked for activation –
BB & Landline details:
Airtel fixedline/broadband/DSL ID – 08091074225_kk
Landline no.- +91 80-49501181
Then the customer care executive asked me to make the outstanding amount of Rs. 659.32/-. And I made the payment (9th Oct) thru your Kadugodi branch office Rs. 666/- and attached the receipt for the reference.
Then immediately team activated my connection with a different LL number (08041107685) and after 2 days my connection got disconnected/deactivated. From past 2 weeks I am following up for the same, but not getting any solution. I am calling customer care and getting resolution date, but no resolution yet.
Can somebody attend this on priority and do the needful?
 
Past couple of request nos are:
101422264
101311824
Thanks
Uttam

Image Uploaded by Uttam Kumar Rout:

Activation of my BB & Landline

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