Activation of added services

Name of Complainant Dinesh Jain
Date of ComplaintAugust 18, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Dinesh Jain:

I had purchased a Airtel Hotspot device along with a annual postpaid plan that offered annual free services for Amazon Prime, Zee etc. I was charged the device and also for Activation services. The price of the device was 2000 and the Activation fee was 300. The plan I took was 499 Infinity plan. for However after just 1 week of Activation of these additional services Airtel deactivated it. Even after continuous follow-up on email they keep saying that the issue is resolved even after I have sent them all the evidence saying that it has not. They have also now stopped responding to my email.

Image Uploaded by Dinesh Jain:

Activation of added services

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