Activating from my account without my consent-TATA PLAY SUBSCRIBER NO 1097584935

Name of Complainant R. JAMBUNATHAN
Date of ComplaintAugust 6, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by R. JAMBUNATHAN:

I have paid subscription in advance for 6 months to view selected TV channels in Tata play.

This is expiring in first week of November.

I received a message from TATA PLAY stating Binge Zee 5 Starter subscription at
Rs 59 has beenactivated and deducted the amount from my balancesubscription
available with them.
I STRONGLY OBJECT this unilateral action of TATA PLAY as I have not given my consent for viewing the above as a customer.
Without my approval/consent Tata play has deducted the amount and that too from subscription amount.
I tried my best with TATA PLAY for cancellation and refund .But they have refused .
Hence this Complaint as this tantamount to stealing amount from others account.
Kindly instruct TATA PLAY TO CANCEL the above and refund to my account.
Kindly do the needful

R. JAMBUNATHAN 9677034531

Image Uploaded by R. JAMBUNATHAN:

Activating from my account without my consent-TATA PLAY SUBSCRIBER NO 1097584935

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