| Name of Complainant | |
| Date of Complaint | April 23, 2022 |
| Name(s) of companies complained against | Dhani |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My dhani One Freedom card account is permanently blocked for suspicious transaction.i dnt know the transaction they are not telling that.
Every month they are charging monthly subscription fee but they are not providing the DOF service.
As i discussed with grievance they are saying
(As per the terms and conditions consented by you, you have agreed to pay a subscription Fee which is a monthly fee payable on recurring basis, to avail the benefits of the DOF Program)
i paid the subscription fee but I am unable to use the services.
Last 4 months i paid the subscription fee 3300/- but my account is blocked.
What is monthly subscription fee?
Why they are charging monthly subscription fee if they can’t provide the services?
Why should I pay the subscription fee Without taking any service?
Image Uploaded by Ravikumar g:
Dear Ravikumar ,
We tried reaching out to you but were unable to connect with you on your number. pls leave your number at support@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at 0124 – 6555555 anytime from 8 am to 8 pm.
Mohit, Team Dhani.