| Name of Complainant | |
| Date of Complaint | February 10, 2023 |
| Name(s) of companies complained against | Fi Money |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My account has been frozen for a long time and when i call the customer service it says that my account is frozen due to KYC issues… They’ve send me a link to update my KYC and after that they told me to wait for 3 working days and it’s been 3 months and my account is still frozen. So every time i call the customer service it says that they’ve escalated this issue on a higher priority please waut for a few more days.
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