Account closed and product refund not provided

Name of Complainant Aishwarya Garg
Date of ComplaintJanuary 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Aishwarya Garg:

I ordered 2 products from meesho on 30 Dec 2022. since 31 Dec, I am not able to access my account and the error says: user verification failed. I have to return these products as the product return window is of 7 days and I am not happy with the product. Now the customer care executive says that my account has been closed due to non-fulfillment of terms and conditions. I am seeking a return at least for the pending transactions. But the company is not willing to provide me a return or refund.

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Account closed and product refund not provided

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