| Name of Complainant | |
| Date of Complaint | May 14, 2025 |
| Name(s) of companies complained against | Funinexchange |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had an active account on the online platform FunInExchange. On 09/05/2025, I placed a withdrawal request for ₹11,096. However, after 2 days, my account has been blocked without any explanation, and the withdrawal is still pending. I have contacted their customer support multiple times through their in-app chat/support portal, but they have not provided any valid reason for blocking my account or details about my pending funds.
I believe this is a case of unfair trade practice and intentional withholding of consumer funds. Despite repeated follow-ups, the company has not resolved the issue, responded adequately, or returned my money.
This incident has caused me mental stress and financial inconvenience. I am seeking immediate action to either restore access to my account or refund the ₹11,096 to my registered bank account.
I am also requesting appropriate compensation for the harassment and delay caused.
Platform: FunInExchange
Amount involved: ₹11,096
Nature of issue: Account blocked, withdrawal pending, no response from customer support
Date of incident: 12/05/2025
Transaction mode: UPI
