| Name of Complainant | |
| Date of Complaint | February 25, 2023 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Good afternoon, my Amazon account is temporarily blocked after trying to
At the end of fevered I had another Amazon account owned by me which was closed, after being an Amazon customer for 2 years.
I got in touch with the service and a collaborator instructed me to make a new Amazon account, with a different card from the other account in which it was locked as instructed, I did as the attendant instructed me, I created another account in my name but with a different card than mine previous account
I added my card of my final ownership 3515I already sent the invoice, I already sent a photo of the card and I still haven’t been able to unlock it
I kindly ask you to review my data carefully. I would like to return to Amazon e-commerce, where I really like to buy. I would like to restore access to my account.
I added a $300 gift card to the account and tried to make a purchase with the balance, however the account was immediately blocked.
I didn’t make the purchase with my card, I just linked the account, I bought using the voucher balance.
Please, Amazon team and specialist, if I need more information that they bought that I am the holder, I am at your disposal.
Attached card invoice
And the card last four numbers
Att Monica
