| Name of Complainant | |
| Date of Complaint | July 27, 2022 |
| Name(s) of companies complained against | Hitachi |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi Team,
I have purchased Hitachi AC 2 years back which was under warranty for 5 years. Now I have been waiting for replacement of compressor part for more than 20 days in such humid weather. I have reached out to all customer supports of Hitachi via mails,calls. The part was supposed to be delivered within 5 working days but even after so many follow ups, nothing is happening. We have been living without AC in such hot weather and frustrated with Hitachi support as they are not at all responding even after so many escalations. Please provide your support in resolve this as we are totally struck. Complaint number registered with Hitachi is 22070403288. PFA AC bill.
Image Uploaded by Nishtha Singh:
Dear Nishtha,
We regret that you are facing any issue with your product. One of our representatives will be in touch soon to assist you with this.
Regards,
Team Hitachi
Dear Nishtha,
We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.
Regards,
Team Hitachi