Name of Complainant	Afzal malek
Date of Complaint	January 23, 2020
Name(s) of companies complained against	RBL
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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1. Due to medical conditions was not able to make the payment
2. Was contacted by collection team was abused and harrased
3. Checked on the app showed permeant block shared same information with the collection team was lied that after making the payment the block will automatically move into active mode.
4. I have screenshot calling for all the mentioned details

Image Uploaded by Afzal malek: