Absolutely atrocious customer service.

Name of Complainant Jayesh Prabhu
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jayesh Prabhu:

– Had an airtel outage on 15th Nov which was never communicated, was left w/out service.
– Called Customer Care & these guys don’t know how to handle queries.
– They asked me to write to 121@in.airtel.com; which I have been doing for over 3 weeks.
– My a/c was stopped without any intimation.
– Retention team called somewhere on 24/ Nov & we agreed on few things, however, since then there’s no turnaround.

Image Uploaded by Jayesh Prabhu:

Absolutely atrocious customer service.

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