About VOLTE

Name of Complainant Samuchaya Behera
Date of ComplaintAugust 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Samuchaya Behera:

Sir

I am using oneplus 7t which is fuloy supported by volte , but i i  sorry to inform you that there is no such video calling option is not showing in my phone. In my other sim slot i  am using jio sim (sim-2)  which is showing jio to jio video calling option, not jio to jio but to other phone. But in sim 1 i am using airtel in which no video calling option is dhowing. I contacted with customer care they told me your phone is not volte supported. I want to bring your attention that i exchange the sim from sim slot 1 to 2  but jio sim showed the video calling option but not the airtel.

I am also using 4g sim in airtel.

Please help me in this regard.

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