About the return of an item in Amazon

Name of Complainant Asharani
Date of ComplaintJanuary 31, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Asharani:

Recently I have purchased a dress for my son in Amazon and i want to return it. But the issue is: it is showing item has not delivered. So i cannot place a return request. So i approach the customer service and they are telling that return window is closed. So we cannot do it. But the thing here is it has 10 days return policy and i have contacted them on 24,27 jan. And the item delivered on 17 jan. There are telling return window closed on 23 itself.

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About the return of an item in Amazon

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