| Name of Complainant | |
| Date of Complaint | August 7, 2022 |
| Name(s) of companies complained against | Travolook |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Madam,
on 24th July 2022 i have booked flight ticket from Pune to Delhi via travolook.in reference id- REF652773064 after deducted 6289 rupees from my account their customer care called me and told me that my booking is cancel due to some operational reason when i asked them when my money will be refund they told me it will be refund with in 5-7 days excluding Saturday ,Sunday and holiday and they also mail me about that but after 10 days gone my money till not credited and when i call them they told it is process will refund within one or two working day. and after that i mark mail to them and same update replying that their team working on it and they need some days more. but after 11 working days gone my money till now not credited . and when i call them they are not picking my calls. several time i trying to reach them but no one pick my calls. I am student and this money is my hard earning money by taking tuition. this booking for my competitive exam. kindly look into the matter i am help less the amount is not very high but it is very high for me.
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