Name of Complainant	Harish kumar
Date of Complaint	December 15, 2021
Name(s) of companies complained against	Dhani freedom
Category of complaint	Cyber Crime
Permanent link of complaint	Right click to copy link
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I installed dhani app by seeing advertisements in tv. For to satisfy my curiosity i installed app to avail the cashback from dhani. So i used some amount for to use dhani services they charges subscription fee i paid that . On may 2021 i utilized some amount from dhani and next month it was converted into 3 emi automatically including other hidden charges. If want to pay the whole amount i was not able to pay on same month if i wait for another 2 months to emi day they will charge extra 2 months subscription fee.so i called their customer care executive and told my concern they send me a link to pay the whole amount through that link i paid with that link. After paying the balance does not updated in the app so i am unable to cancel the subscription i mailed those executives and ask them to cancel my account and deactivate all my services they said ok . After that i didn’t used that app till now. On December i received a call from thier executive and ask me to pay the subscription amount from that date .
Please concern my issue

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