| Name of Complainant | |
| Date of Complaint | May 21, 2023 |
| Name(s) of companies complained against | Fire Boltt |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I brought a fireboltt gladiator watch on 12 February 2023
After receiving the product there was a battery issue.so I issue a replacement from the company
The company man took the product with in 3-4 days
After 10 days I received an email from company due to unavailability of the product replacement will take time
As per company replacement policy they have to replace in 20-25 days
Now it’s been almost 2 month
I have not received the product
In email company is responding as we can give you the voucher so that I can select some other product than the one I order and they are not giving the same product plus I don’t want order product so I ask for refund and they are refusing it.
Image Uploaded by HARSH YADAV:
Same thing happen with me i brought fire blott watch mar 23, after two month charging socket not working. I visited to near service center he suggest for replacement. after 20 days follow-up they reply watch not in stock you will received coupon code. i reply new watch you are selling on portal why not replace my old watch. the agent reply we don’t have stock for replacement we have stock for new watch.
I refuse for coupon cord and asking for replacement or repair watch. he say accept coupon code or wait but not sure when you replace 1 month or 1 year.