| Name of Complainant | |
| Date of Complaint | October 16, 2018 |
| Name(s) of companies complained against | Oppo f9 pro |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi team,
I have purchased Oppo F9 phone for ₹24000 from Paytm in exchange of my old phone Lenovo zuk 1 for ₹8250. So the original price for the phone to me was 16000 rupees
Due to minor spot on my old phone they cancelled the exchange.
I requested them to return my Oppo F9 phone when it was within the return period because I cannot afford using 25000 phone. ₹16000 was my budget.
They assured me that we will exchange your old phone and will give me the cash back of ₹8250. Every time I call them they only assured me but there was no response from them.
I have mailed them 50 times and there is no reply and response from them.
Now if I am calling them they have blocked me there is no response from them from last two weeks. I am seriously fed up by calling and emailing them again and again on daily basis.
Please help you are my last hope.
Regards
Nishtha
8130866577
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