About my network issue and bills

Name of Complainant Vishrutha Halsnad
Date of ComplaintJuly 23, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vishrutha Halsnad:

Hi, in the month of may I bought an airtel dongle and subscribed for a 500 gb pack which had a monthly cost of 1599. So my dongle and activation charges costed me 2500 rs. I stay in an interior place called Hakladi kundapur. And based on my past experience with airtel sim I get sufficient internet using phone hotspot to be able to do work from home (network gets weaker at times) So i planned to buy a dongle so that network will be faster. But the dongle strength was not sufficient to pull the network. And i raised a complaint against same but my complaint resolution is being pushed for future. Then i gave the dongle in the airtel office and asked for replacement. But its still under progress. And this month Im receiving a bill of 1903. However last time it was 1521. I need a detail explaination on this bill charges. Also out of 500 gb I was able to use only 50 gb due to slow ess I had to opt for other internet source. Please resolve all these issues. Im highly disappointed with airtel.

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About my network issue and bills

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