| Name of Complainant | |
| Date of Complaint | September 26, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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My airtel sim got locked automatically on 27/09/2021 then i got sim swap done from my nearest airtel retailer but sim not swapped due to live photo mismatch Then I went to the mini store of airtel which was 80 km away from my house, they said that you get your photo updated in aadhar card, then if it happens then i got the photo updated in aadhar After that i got the sim swap done again today on 22/09/2021 but still i am being told live photo mismatch And the people of airtel mini store are saying that now we can not do anything, nor can airtel customer care do anything, when you take new airtel sim then there is no problem and when you update sim then sim reject Huh. who will help me now
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