| Name of Complainant | |
| Date of Complaint | November 16, 2025 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am writing a raise a serious concern regarding my Jio Air Fiber, which has been experiencing frequently disconnections and very low internet speed for the past 20days. despite multiple calls to customer care and repeated follow-ups with the local technician, the issue remains unresolved.
I have been continuously contacting customer care, but every time, I am assured that the issue will be resolved soon -yet no effective actions has been taken. moreover, the technician who installed the setup box behaved very unprofessionally and spoke rudely when I tried to explain the problem,
This lack of proper service and customer support is highly disappointing, I am unable to use the internet for my regular work, and it’s causing significant inconvenience
My Jio AirFiber Number : +91 8481354202
I required you to:
1. Arrange for an immediate resolution of the connectivity and speed issue
2. Take appropriate action regarding the technician’s behavior
3.consider adjusting or compensating at the charges for the period of non-services
please treat this an urgent and respond at the earliest with a concrete resolution plan.
Thank you for your attention and prompt action
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