About Airtel my wifi device

Name of Complainant Pallavi H
Date of ComplaintJuly 6, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Pallavi H:

I have purchased Airtel my wifi device a week back and I found complaint in it such as not charging, less network adoption..so I went to store regarding this and they told they need to check ..I said okay.

When I next visited to take it they told it works properly,  in believing their words I came home. After coming home I realized back cover can’t be put properly when I checked inside they had inserted a paper piece between battery and body of device.When I say it to them they say after inserting paper piece it started working properly .

My question is Is this is the way to treat a customer problem without any care? Dont we pay for device?

How can be such careless with customer?

Image Uploaded by Pallavi H:

About Airtel my wifi device

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