| Name of Complainant | |
| Date of Complaint | December 1, 2023 |
| Name(s) of companies complained against | Cholamandalam Investment Finance |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi Team,
My name is Adil Faiz.
Someone used my aadhar card details to purchase a mobile phone in Mumbai using the Chola Investment Finance EMI on 02/02/2022.
PT164380640223764956.
The sanctioned amount was for Rs 20,353.
I have my phone number registered with my Aadhar card. Now that scammer gave an alternate phone number along with my Aadhar card details wherein the OTP to complete the Authorization for the transaction went to his Alternate phone number. I was not even aware of this and also I have never visited Mumbai or any parts of Maharashtra ever.
A month after the finance was taken up, I did receive a call from Chola’s Customer service stating that I haven’t paid the emi whereas I was surprised and unaware of any emi’s like this. Chola finance team found my primary phone number from my aadhar card details.
The main issue is that My aadhar card and the registered number is being accused of the defaulter here. In turn, my credit score is dipping down each month for the non payment of the emi to your finance. I have no role to play here.
I would request you to please do something and get this emi/loan off my number. It’s a humble request to please close this. I am so stressed and worried because of all this and now I got your email address to write my grievance.
Please do something.
Image Uploaded by Adil Faiz: