A very bad experience at helpline

Name of Complainant aditi
Date of ComplaintJanuary 15, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by aditi:

Hello team ,
 
I would like to place my dis-satisfaction about the recent communication that I had with your team. 
Forget attending to the problem the Senior Team Member at your helpline was extremely disrespectful in the way she was talking to me. If this is the way you train your employees to talk to people , I’m afraid soon Airtel will lose onto its many valuable customers.
 
2 months back i was provided with wrong information from your helpdesk and  when i complaint about it , Miss Manju kumari Sahu the Senior Team Member from your organisation had some very nasty  things to say to me. I suggest if you could track down to the voice bracket please do so by my number +919818717997.
 
My problem still remains unresolved.
I hope someone their at your team would take an action and help me resolve this issue.

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A very bad experience at helpline

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