| Name of Complainant | |
| Date of Complaint | February 4, 2022 |
| Name(s) of companies complained against | 24FxIndex, Cloudycryptoexpert, fxbittradex |
| Category of complaint | Investments |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I invested 550 US $ in a company. i should wait for 7 days before withdrawall. after seeing the earnings rise up in my account, i received an email as follows:
”
Please kindly be aware that your trading system has timed out and your trading account currently requires a VIP upgrade from your basic account, your account has been suspended and will not be active until the upgrade is done. Note: this value will be amounted to your total payout. VIP Upgrade Fee: $1,862 VIP Payout: $46,732.00 The 24FXindex team works 24/7 to maintain the highest standards and to meet and exceed all of your expectations! Thank you for choosing us, 24FXindex Team”
I tried to withdraw any amount first, but they totally denied my request.
Attached are all the conversation with the agent and website assistant.
Image Uploaded by Samia:
I’m also having same problem . First of all I received email to pay Rm 1500 2 ND email I received about Rm2100 once I had aid this mention amount and waiting for my withdrawal again I received $700 email . It’s mention that if I clear this $700 fees my profit will transfer to my Bitcoin wallet within 5 min.
I’m confused don’t know what to do.