| Name of Complainant | |
| Date of Complaint | April 6, 2023 |
| Name(s) of companies complained against | Phonepe |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
I have done UPI recharge for my Hyd MetroRail Card through PhonePe App on 31st January 2023 of Rs.500/- which is deducted from my account but on reaching MetroRail customer care; they confirmed that the amount is not reflecting in their account to recharge my Card.
I have enclosed email confirmation from Metro Customer Service in the enclosed file.
I have tried raising ticket on PhonePe App from many days & App always throws error during complaint and customer service number also isn’t connecting.
Complaint on: PhonePe App
Recharge Date: 31st January 2023
Recharge Type: MetroRail – Hyderabad
Recharge Amount: Rs.500/-
UPI Transaction ID: 10100017023413
