4th time got wrong product

Name of Complainant Sanjay Khanna
Date of ComplaintOctober 1, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sanjay Khanna:

Hi Team,

This is just ridiculous that 4th time I got wrong product.

I ordered a bike blazer semi automatic cover which comes in a plastic container and it is fixed directly to the bike. But every time I get a normal body cover. My first order was OD119570940516650000 which I ordered on 31st August and I was supposed to get the product on 4th September but when I checked the product was not shipped. Then I called on 4th Sep, flipkart said some logistics issue and they would deliver it by 7th sep and again on 7th when I called they said it would get delivered on 10th and without informing me they cancelled it on 11th and processed refund saying seller had cancelled my order.

Then on 11th I ordered again under order ID OD119666035576663000 and I was supposed to get the product on 13th sep but again they said shipment issue and delivered a wrong product on 15th September. I ordered a bike blazer cover which comes in a plastic container and fixed directly to the bike. But everytime I got a normal body cover. I have put for replacement and again it was not delivered till 26th saying logistics issue and finally got on 28th with again wrong product which was a normal body cover. Also just to add on the top of the corrier package it was having 2 address one mine and one to Jharkhand but was crossed with pen.

So I got frustrated and then finally cancelled my order for refund.

Now I ordered again from a different number under ID OD219812444136205000 and got the product delivered today 1st Oct and got wrong product again with normal cover.

I request you to please send me the right product which is a bike blazer semi automatic cover and it comes in plastic container and that box is fixed directly to the bike.

Kindly find images as an attachment which shows what I have ordered.

Please reach me on 9811711805 as I am very much frustrated.

 

Regards,

Sanjay

 

Image Uploaded by Sanjay Khanna:

4th time got wrong product

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