4G Network issue

Name of Complainant Rajendra Seal
Date of ComplaintNovember 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajendra Seal:

I am using Airtel for some years now with 4G Dongle connectivity. Since last one year I am complaining to Airtel that my network is very unsteady intermittently and I am facing problem specially from evening 7pm till mid night 1am. I reported/mailed that to Airtel almost thrice a week. Airtel customer support not able to resolve the issue, I escalated that to Appllette/Nodal officer they ask to wait and they are working on the issue for last 6months almost. I asked to refund my money as they have not provided commited service to me. But they have not responded on that.
I have planned to move out of Airtel I mailed y’day & requested them for the procedure. Still they responded to resolve my issue (might be not bother to read the mail), then when I highlighted my point till then I have not got any response.
This is second time I am planning to move out of Airtel. I am not sure which service provider can provide a steady network.

Image Uploaded by Rajendra Seal:

4G Network issue

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