3rd party transaction, amount debited from my account but not credited to party’s account

Name of Complainant Shantesh R Shet
Date of ComplaintMarch 8, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Shantesh R Shet:

  • I have my SB account in SBI. I have been transacting through phonepe upi app since a year. But recently i.e 3rd of March 2020 i used phonepe for payment of ₹7000 towards rent. The transaction was showing pending for 2 hours. After 2 hours ₹7000 debited from my account and it showed transaction as successful. But party has not received the money. I checked with his bank statement of those particular. I’m shocked to see this. Please do help me

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3rd party transaction, amount debited from my account but not credited to party’s account

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