| Name of Complainant | |
| Date of Complaint | July 20, 2019 |
| Name(s) of companies complained against | Airtel DTH |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I’ve spoken to airtel customer service people and their supervisors and everytime I’ve been assured that there’s a technical problem due to which my rental is showing as 775 instead of the actual 440. I’m getting a message every 15 days that my rental is due. This month also I’ve paid my bill on 8th July after assurance from the supervisor Sreesha that the actual due date should be 15th but since they can’t refund twice on the same month if I pay on 8th July my next due date will be 8th august. This is the message i got today
Due date for Airtel Digital TV ID 3021175540 is on 24-Jul-2019.The rental is Rs.775/month.Get Rs50 CASHBACK via Airtel Payment Bank (T&C). Recharge at bit.ly/2VyQRiA
When I ask for a written confirmation they don1send it. This is cheating on account of airtel. I want a permanent solution to this.
Image Uploaded by Sayantan Sen: