3 times payment,1 time validity increase

Name of Complainant Ratul Datta
Date of ComplaintAugust 10, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Ratul Datta:

I am a gazetted officer and my father is 78 years senior citizen.he uses basic phone.

Yesterday his validity was ended and Today morning I recharge fir extension.
Screenshot attached.
1st recharge
10/08/20..Time..06.50.41..Money deducted but not recharged
2nd recharge
10/08/20..Time..06.59.18..Again money deducted and not recharged
3rd recharge becomes successful.
immediately return Rs 49+49=Rs 98 within 6 hours.
Regards
Ratul Datta
Kolkata
8335036734

Image Uploaded by Ratul Datta:

3 times payment,1 time validity increase

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