| Name of Complainant | |
| Date of Complaint | September 28, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Health & Beauty |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Madam,
I placed an order on 22 sep 2023 of pediasure 750gm in vanilla delight flavour from flipkart but flipkart delivered me in chocolate flavour which my daughter does not like. That’s the reason i want replace it with vanilla flavour as soon as possible. I don’t want to return it just replace with vanilla delight flavour. Flipkart team members are forcing me to make return which i don’t want they told me now only Refund option is available. Whereas earlier flipkart team had said that it will be replaced by give with one hand and take with the other hand. Flipkart should ask its sellers to replace it. Therefore flipkart just tell your seller to replace it. I didn’t order to return. It’s flipkart fault for delivering me the wrong flavour. My daughter is 2years old and she is crying a lot for pediasure which is causing a lot of harassment to her. Either flipkart change it with 750gm or 1kg and more in vanilla delight flavour or pay the penalty for harassment. I told them otherwise i will file a case in the consumer court . Flipkart are harassing a 2 year old girl. Flipkart should rather make her happy and apologize by giving her gifts as compensation. I have called flipkart several times regarding this concern. I told flipkart team now you have your last chance to make her happy otherwise i will have to filled a case in consumer court. Now I had no option left, so I am complaining here. I hope you will give a quick resolution.
Thanks.
Product : Pediasure Scientifically Designed Health, Nutrition Drink
Order ID : OD429225280330913100
Order Confirmed : 22-Sep-2023
Order delivered : 23-Sep-2023
Contact No. :- 7082060520
Alternate No. :- 9015671696
