| Name of Complainant | |
| Date of Complaint | August 21, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My gaming id 363583581
My ticket id 6853502
Its been more than 20 days still my withdrawal is not credited into my account, they telling withdrawal is processed by giving a fake utr number. I checked with my bank with the utr number they are telling there is no such transaction happened in that utr number.
I been playing in this website for more than 3.5 years i lost more money than i won and it so frustrating to chase this guys everyday to get a fake update. Plz resolve my issue i never received any money till date.
Hello!
We sincerely apologize for the delay in processing your withdrawal. Typically, this process takes no more than an hour, but in rare instances, due to the heavy load on the payment system or the bank, it may take several days. If there are technical issues on the payment system’s side, the delay could be even longer. However, a month is an unusually long time. There may have been an error with the payment system.
To expedite the resolution of your issue, we recommend contacting our support team through your personal account on the 1xBet website or via our mobile app. Please provide all the necessary details regarding your withdrawal request so that we can resolve your issue as quickly as possible.
We appreciate your patience and are ready to provide all the assistance you need. Thank you for choosing us.
Sincerely,
The 1xBet Team
said to hear that hii bro did you recived your payment ?? actually i am also facing same issue
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