| Name of Complainant | |
| Date of Complaint | January 12, 2026 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am from india….I won 230000 INR in 1xbet while trying to withdraw I can’t able to withdraw my winnings. It asked me provide the documents to security team.I provided all the documents they asked but they still not checking and verify my account. I am continuously sending documents photos and all the proofs they asked for 2 years still they are trying to scam and stall verification.
Gaming ID :586736943
Mailid: diovinoth4@gmail.com
Please check and take necessary action on 1xbet . They are trying to scam everyone. If we win they are not giving the withdrawal or else blocking the account. Such a scam app
Image Uploaded by VINOTH:
Dear Customer,
Thank you for your interest in our platform and for choosing to try 1xbet. We sincerely regret that your experience began with difficulties and apologize for any inconvenience caused.
The verification process is necessary to ensure the security of our customers and compliance with regulatory requirements. We understand that waiting can be inconvenient, especially when you want to start using all the features of our platform.
We would like to assure you that your documents are being reviewed and our team is making every effort to process your requests promptly. Typically the verification process takes no more than 48 hours, but in some cases additional time may be required.
We appreciate your patience and are confident that you will soon be able to fully enjoy all the benefits and features that 1xbet offers. Once again we apologize for the delay and thank you for your understanding.
Sincerely,
1xbet support team