| Name of Complainant | |
| Date of Complaint | January 15, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I created my account with 1xbet just 2 days ago and deposit 4000 INR two days ago and 5000 INR yesterday. I played using all my knowledge and skill and earned 43201 INR and as this is my first withdrawal I must get my money but 1xbet is saying that I must now clear a security review just bcoz i won money. This is completely unfair and I demand that I get my money or else I will complain to higher authority and do my best to get this app banned in Bharat
Image Uploaded by Mallikarjun Mathapati:
Hello! You need to be verified to be able to withdraw money. Unfortunately, verification this is a mandatory requirement from regulators.
When providing our services, we strictly adhere to all the rules of the website that players agree to upon registration, as well as the rules and laws established by regulatory bodies. The verification procedure for large transfers is carried out to ensure the security of these transfers and to prevent violations of rules, such as the use of others’ personal data and bank accounts. We understand that this process may not be very pleasant and may take time, but it is mandatory. We hope for your understanding and cooperation to ensure a quick completion of the process and successful withdrawal of your winnings.
Please write to tech. support and provide the necessary documents.
Have a good day!