| Name of Complainant | |
| Date of Complaint | May 16, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I made a deposit of 1000rs on 1xbet on 09th may 2024 and transferred the amount through UPI on the account details shared by 1xbet and the amount is not credited to my account yet. Upon contacting the customer care, they ask to share the payment details everytime and ask to wait but there has been no updates on this.
I’ve tried contacting the customer care and shared payment details more than 10 time in last 5 days but the issue is not resolved.
Their customer care is also not responding correctly and they disconnect the chat after telling that their team is working.
Transaction details: 1.Utr no. : 413088210889 2.Amount: 1000 3.Bank name of your company/account holder name: Rish empire enterprises 4.Gaming account number: 727610893 5.Time and date: 7:54pm 09th may
Image Uploaded by Shubham:
Hello! We’re sorry for the delay in processing your deposit. Typically, deposits take up to 7 business days to go through (excluding weekends). Please note that processing times may vary depending on the deposit method.
It’s been more than 7 working days.
Your customer care is of no use.
They are rude and not helping at all.
How long am I supposed to wait.
How long am I supposed to wait more?
The amount is not processed yet, it has been more than 13 days