| Name of Complainant | |
| Date of Complaint | September 7, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear sir/ma’am,
I have transferred an amount of Rs 49000 through UPI mode to 919003867670@kbl at 21:34 PM on 04/09/2025 but the amount has not been credited yet in my 1xbet account
Its been more than 2days still i have not received the amount in my account despite multiple followups with customer support.
This is really frustrating as my money got stuck since 2 days.
The details of the transaction are mentioned in the screenshot attached
Image Uploaded by Anuj:
Hello!
We sincerely apologize for the delay with your deposit. Usually, the deposit is credited within an hour, but in some cases, due to the load on the payment system or the bank, the process can take up to a few days.
We recommend contacting support through your account on the 1xbet website or in the app if you haven’t done so already. Please provide all the details of your payment to help us resolve your issue more quickly.
We appreciate your patience and are ready to assist you. Thank you for staying with us.
Best regards,
The 1xbet Team