| Name of Complainant | |
| Date of Complaint | June 20, 2023 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I’ve tried to deposit money into the 1x wallet. The money got debited but, isn’t credited to the wallet yet. Every single time I contact the customer care by chat or phone, they’d say it’s under process, you’ll receive it soon. I don’t know what’s taking so long as it’s been close to 4 days already..! Kindly look into the issue and fix the issue asap. It hardly takes 15 mins but, initially, I was okay with 3 days and have waited patiently. It’s going beyond my patience levels and so, had to lodge a complaint.
Image Uploaded by 274291337:
Hello!
Thank you for contacting us. In this case, please provide us with your gaming ID, date, time, amount, payment system and the screenshot to our official Facebook page (https://www.facebook.com/1xbet.ind/) or to public.relations@1xpartner.com. There you will get the fastest further in-depth assistance and resolution of your situation
Best regards,
The 1xBet Team
I am deposit not add my 1xbet wallet but I’m my bank statement UPi transaction screenshot send but 1xbet team my problem not resolved