Name of Complainant	Prashant Waje
Date of Complaint	October 22, 2023
Name(s) of companies complained against	1xbet
Category of complaint	Cyber Crime
Permanent link of complaint	Right click to copy link
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Hi Team,

Below are my 1xbet account details –

ID – 620023173

Issue Details –

Deposit made on 18th October 2023 worth INR 50,000 at 21:08 IST.

From 18th October 2023 , I am calling customer support on 0008009190266 executive response is always as it is in process.

Chat support always responding that my query is forwarded to corresponding specialist and no response on what corresponding specialist is doing from last 3 days.

I am following up on it almost every hour on call. Some one says it will deposited in next one hour , some one is saying it will deposited in evening , someone is saying amount will get deposit in 24 hours but amount is not getting credited. Literally frustrating the customer.

Please note that there is no single reply on email for this issue.

Attaching the screenshot for your reference.

Please look into the matter and do the needful.

Image Uploaded by Prashant Waje: