| Name of Complainant | |
| Date of Complaint | December 19, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have made a deposit of ₹40000 on 14/Nov/2024 at 9:47pm
The amount hasn’t been received in my gaming account as well as not refunded in my bank account
Hello!
Thank you for your message and we sincerely regret the delay in receiving your deposit. Typically, the average time for a deposit to be credited is no more than an hour. However, depending on the workload of the payment system or bank, the transfer may take a little longer, up to several days.
We recommend contacting support through your account on the 1xbet platform website or application, if you have not already done so. This will help us resolve your issue faster. Please provide all your payment details there to speed up the process.
We appreciate your cooperation and are here to help. Thank you for staying with us.
Sincerely,
1xbet team
i also has this issue 1xbet executive says we didnt get payment but my bank has give me proof that amount is credited to beneficiary account i need my money