| Name of Complainant | |
| Date of Complaint | July 28, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Investments |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had requested a withdrawal of ₹9000 from 1xBet India more than 36 days ago, but the amount has still not been credited to my bank account.
1xBet ID : 471045207
I have already provided all the necessary documents multiple times — including my bank statement, bank confirmation letter, and the UTR number. Despite that, the 1xBet support team is not providing any solution and keeps repeating the same responses.
My bank has officially confirmed that the money was not received and the issue is from the source bank’s end. I even sent those confirmations to 1xBet, but they are doing nothing about it.
This delay and lack of action is completely unacceptable. I am losing trust in their platform.
Please help me get my ₹9000 withdrawal amount, and take necessary action against such negligence.
Thank you.
Image Uploaded by SUDEB KUNDU:
Hello!
We sincerely apologize for the delay in processing your withdrawal. Typically, this process takes no more than an hour, but in rare instances, due to the heavy load on the payment system or the bank, it may take several days. If there are technical issues on the payment system’s side, the delay could be even longer. However, a month is an unusually long time. There may have been an error with the payment system.
To expedite the resolution of your issue, we recommend contacting our support team through your personal account on the 1xBet website or via our mobile app. Please provide all the necessary details regarding your withdrawal request so that we can resolve your issue as quickly as possible.
We appreciate your patience and are ready to provide all the assistance you need. Thank you for choosing us.
Sincerely,
The 1xBet Team
Hi,
Having same issue, is your amount credited or not now?