-173 balance since the last 1.5 years without any explanations

Name of Complainant Santanu Banik
Date of ComplaintMarch 24, 2019
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Santanu Banik:

Hi,

1177951744 is the user id.

Since the last 1.5 years the balance is stuck at Rs -172.94 and numerous efforts to contact your department through calls/emails yielded no results at all. Your socalled customer care representatives replied that they were unable to view customer’s account beyond last 6 months (what a irresponsible reply, I guess).

So, l have not recharged in this last 1.5 years as l didn’t have any explanation for that.

I am switching to another provider and just want to claim through this portal, if it’s possible for your  department at all, to make Tata sky investigate once again on this negative balance and get me back with proper reasons.

Thanks,

Santanu Banik

9831535161

Image Uploaded by Santanu Banik:

-173 balance since the last 1.5 years without any explanations

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