1 – Internet not working from 7 May 2024 till date and 2 – Ground Level Technician Missbehaved with me on the call

Name of Complainant Karan Botre
Date of ComplaintMay 10, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Karan Botre:

I have postpaid WIFI connection at Pune Aundh which i paid bill on 7 May 24 as per the schedule but till date its not working
Airtel is not responding correctly with resolution and just giving verbal affirmations but there is no technician nor any person from airtel who has helped to regain the internet access .

Technician i called his name is Prathmesh More , he spoke to me rudely for which i also raised a complaint .
He said take the person who said im allotted to visit your place and he was very rude while talking, i also told him that i cannot take a call center agent again on a call as they have IVR calls.

Image Uploaded by Karan Botre:

1 – Internet not working from 7 May 2024 till date and 2 – Ground Level Technician Missbehaved with me on the call

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