Name of Complainant	Anand
Date of Complaint	August 9, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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What is the latest update no resolution on the complaint till date

Dear Anand Krishnan,

 

Warm greetings from Airtel!

 

I am Akhmal, your Airtel experience advisor.

 

I am writing in response to your email about bill plan change for your Airtel Xstream Fiber ID / Airtel fixedline number 04448651942.

 

We regret the inconvenience caused due to delay on your request. We would like to inform you that your request is still in progress. Its priority of our team to resolve it as early as possible and we will keep you informed on this.

 

We thank you for your patience on this

 

You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
Regards,
Airtel – Open To Questions

On Thu, 30 Jul 2020 at 09:57 AM <anandk03@yahoo.com> wrote:

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As it is over two weeks and no resolution of one airtel plan getting activated and no local airtel engineer calling for the broadband connectivity
Please cancel one Airtel plan order as airtel team to dismantle the dth system take it back I will also surrender the extra airtel mobile taken for this plan
Thanks

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> On 29-Jul-2020, at 2:49 PM, 121 <121@airtel.com> wrote:

Image Uploaded by Anand: