Wrong deduction from main account balance

Name of Complainant	Pratibha
Date of Complaint	June 18, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Pratibha:

Amount was deducted from my account main balance although data pack was active.

Image Uploaded by Pratibha:

Consumer Complaints Court