my vodafone sim balance is debit with due to wrong reason

Name of Complainant NEELESH KUMAR
Date of ComplaintDecember 14, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by NEELESH KUMAR:

Few days ago ,i had recharged my mobile no 8896146854 of Rs. 35 and i got approx Rs.26 talk time but today i have seen my balance is only Rs.7 then i have contacted to your complaint no 198 and your representative replied to me that you have called someone on 6 dec  2018 on that no which is first five digit 88409***** and deducted the amount of Rs.14 and she  also said that you can check the same via dialing *111# and see the last 3 deduction of amount and call ,after that i am dialed  the no and i am shocked because  the no is 8840974440 ,  … this is my second no of jio ,my both sim vodafone and jio always pluged in my phone then how is possible that sim 1 called to sim2, this is technical failure please check it and return my amount because you are wrongly debited to my mobile balance. otherwise i am left your connection.

Please do the needful and insured to me  that the same will never happened with me.

Thank You,
Neelesh

Image Uploaded by NEELESH KUMAR:

my vodafone sim balance is debit with due to wrong reason

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