Name of Complainant	Vinod Kumar
Date of Complaint	December 26, 2021
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

The Customer Care Officer,
Airtel Mobile
New Delhi
Dear Sir/Ma’am
This is pertaining to my recharges of my prepaid airtel number in my name.
I made a recharge of Rs.479/- on 19th December 2021 (Order ID :1110984390) which extended my validity till 12th Feb 2022.
By mistake, I again recharged it with Rs.479/- on 19th December 2021 (Order ID :1110991181).
Since this was done by mistake, I request you to refund my 2nd recharge amount of Rs.479/- at the earliest possible
I called up airtel customer care on 198 and made the above request, but the customer care officer said the company’s policies donot allow any refund
. This is blatant cheating of genuine and faithful customers. Airtel needs to change its policy regarding refund.
Regards
Vinod kumar

Image Uploaded by Vinod Kumar: